About Us

What should I expect when an 4Repair engineer visit my home?

This page explains what happens when one of our engineers visits you, and how you can feel relaxed and secure about letting them in.

How to be sure an engineer is really from 4Repair

As our repair service includes a home or business visit we take your security as our priority.  When this happens, they will always introduce themselves and explain why they’re visiting you.

We take your safety very seriously, so before you let them into your home, please:

  • Ask which company they’re from
  • Ask for official proof of their identity
  • Ask for their name and ID number 

These details can be confirmed against your booking confirmation email which will include all the above details, plus a photo of the engineer.

How we make an appointment with you

Through our book an appointment portal you pick a day and time convenient to yourself, one hour before your pre booked appointment we will call to confirm that the engineer will be with you shortly.

How long will the engineer spend at my home? 

Typically a screen replacement will take less than 15 minutes, we prepare complete screen assemblies within our workshop thereby limiting the amount of time required on-site.

All our engineers go through regular checks and re-training to make sure they’re up to date with the way we do things and will provide the high quality of service you expect from 4Repair.